Operator Notes
How to Choose the Right Novomatic Setup: A 4-Step Checklist for Operators
If you are looking for a Novomatic setup, you are probably already aware of the brand. But with their range covering slot machines, casino games, rowing machines, elliptical machines, cable machines, board games like Spoons and Nerts, and even video game peripherals, the choice is anything but simple.
I coordinate procurement for indoor entertainment venues. In the last two years, we have integrated Novomatic products across three locations. Here is a practical 4-step checklist to make the right choice, based on what we have actually done.
Step 1: Map Your Physical Space
This sounds obvious, but it is the step most operators skip. You need to know your dimensions before you look at anything else.
For slot machines and casino tables, the rule of thumb is 3 feet of clearance on all sides for player access and maintenance. For fitness equipment like the Novomatic rowing machine or elliptical, you need more. A rowing machine needs about 8 feet of clear space behind it. A cable machine needs overhead clearance for the pulley system.
Checkpoint at this step: Measure your floor space and mark the 3-foot clearance zones on a floor plan. Do not move to Step 2 until this is on paper.
In March 2024, we had a client call needing a full setup for a new venue opening in 72 hours. Normal lead time is 14 days. The client had the floor plan ready (thankfully). We found a vendor with stock in a regional warehouse, paid $400 extra in rush fees (on top of the $9,000 base cost for a 3-machine setup), and delivered on time. The client's alternative was losing their venue booking slot.
Step 2: Assess Your Target Audience
Who will use this equipment? A younger crowd might engage with video game peripherals and app-based games. An older demographic might prefer classic slot machines or card games like Spoons. A fitness-focused clientele needs machines with clear instructions (how to use elliptical machine content is a common search query for a reason).
Novomatic's product range is wide, but you should not try to serve everyone in one location. Pick a theme.
Checkpoint: Write down your primary audience (e.g., '25-40 year old casual gamers' or 'corporate team building groups'). If you do not have a clear answer, you are not ready to buy.
One of my biggest regrets: I did not build audience profiles earlier. In 2022, we bought a mix of slot machines and high-end rowing machines for a single site, thinking we could appeal to everyone. We ended up with underused equipment. The business lesson cost us roughly $15,000 in capital tied up in idle machines.
Step 3: Verify Compatibility with Hardware and Software
This applies more than you might think. Novomatic offers app-based systems, downloadable content, and headset integration. Not every machine works with every system.
If you want a tournament setup with networked slot machines, you need compatible firmware. If you want to run a Spoons card game tournament electronically, you need the correct display hardware. If you buy fitness equipment, some models offer Bluetooth connectivity to apps (requiring specific OS versions).
Checkpoint: Create a compatibility matrix: product X works with app Y and headset Z. Get this confirmed in writing from your supplier, not just a verbal promise. (Note to self: always get it in writing.)
So glad I did this in late 2023. We almost bought a bundle of elliptical machines and cable machines without checking the app integration. Turns out they needed an OS update that wasn't available for another six months. We would have had machines sitting idle for half a year.
Step 4: Calculate Total Cost, Not Just Sale Price
The price of the equipment is just the start. You also need to account for:
- Delivery fees (heavy items like cable machines cost more to ship).
- Installation labor (especially for complex casino tables or multi-station fitness setups).
- Software licensing (if using proprietary tournament or tracking software).
- Annual maintenance or service contracts.
- Potential reconfiguration costs if you redecorate or move locations.
Checkpoint: Ask for a spreadsheet with all costs itemized, not a single lump sum. If the supplier refuses, that is a red flag.
Our company lost a $55,000 contract in 2021 because we tried to save $2,000 on standard delivery instead of paying for rush. The two-week delay caused the client's event to be rescheduled with no budget. That is when we implemented our 'always budget for the worst-case' policy (unfortunately).
Common Mistakes and Final Notes
Mistake 1: Ignoring the 'how to use' factor. Especially for fitness equipment like the elliptical or rowing machine. If your audience does not know how to use it, it will collect dust. Consider printing easy guides or embedding QR codes linking to tutorials.
Mistake 2: Overlooking the card game segment. Games like Spoons and Nerts have a cult following. A dedicated table setup for these games can differentiate your venue from competitors who only offer slots and fitness equipment.
Mistake 3: Assuming one size fits all. This worked for us, but our situation was a mid-size indoor venue with predictable traffic. If you are a seasonal business with demand spikes, the calculus might be different. I can only speak to domestic operations. If you are dealing with international logistics, there are probably factors I am not aware of.
Time-bound note: This checklist reflects what worked for us as of early 2025. The market for both gaming and fitness tech evolves fast. Always verify current product availability, pricing, and compatibility before making a commitment.