This policy explains how Novomatic handles information submitted through website forms, business inquiry tools and normal commercial communications.
We may collect your name, company, business email, phone number, facility type, jurisdiction, cabinet count, project notes and similar details needed to route a specification or service request.
Information is used to answer inquiries, prepare product or service discussions, provide requested documents, improve operator support and maintain a record of business communications.
We may share relevant inquiry details with authorized service, sales or technical representatives when needed to answer your request. We do not sell inquiry data as a consumer mailing list.
Business contact records may be retained while a project is active and for a reasonable period afterward. You may request correction or deletion where applicable by contacting [email protected].